VIRALBOT PRIVACY POLICY
Last Updated: April 2026
1. Introduction
Command The Land Ventures LLC ("we," "us," or "our") operates ViralBot at viralbotstudio.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, services, and video generation platform.
By using ViralBot you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide Directly
We collect information you provide when you:
Create a ViralBot account or subscribe to a plan
Submit a video request through our form
Contact us for support
Participate in our community
This information may include:
Full name
Email address
Phone number
Business or channel name
Website URL
Payment information processed securely through Stripe
Video topic requests and creative briefs
Any other information you choose to provide
2.2 Information Collected Automatically
When you visit viralbotstudio.com we automatically collect:
IP address
Browser type and version
Operating system
Pages visited and time spent
Referring website
Device information
Cookies and similar tracking technologies
2.3 Payment Information
All payment processing is handled by Stripe Inc. We do not store your credit card number, expiration date, or CVV on our servers. Stripe's privacy policy is available at stripe.com/privacy.
2.4 Information from Third Party Services
We may receive information about you from third party services you connect to ViralBot including GoHighLevel, YouTube, and other platforms you authorize.
3. How We Use Your Information
We use the information we collect to:
3.1 Provide, operate, and improve the ViralBot service
3.2 Process your subscription and payment transactions
3.3 Generate video content based on your submitted requests
3.4 Send transactional emails including order confirmations, video delivery notifications, and account updates
3.5 Send marketing communications about new features, product updates, and promotions — you may opt out at any time
3.6 Respond to your support requests and communications
3.7 Monitor and analyze usage patterns to improve our service
3.8 Comply with legal obligations
3.9 Protect against fraudulent, unauthorized, or illegal activity
3.10 Enforce our Terms and Conditions
4. How We Share Your Information
We do not sell your personal information to third parties. We may share your information with:
4.1 Service Providers
We share information with trusted third party service providers who assist in operating our business including:
Stripe — payment processing
GoHighLevel — CRM, email marketing, and customer portal
ElevenLabs — AI voiceover generation
PiAPI and Kling AI — AI video clip generation
Shotstack — video rendering and assembly
Google — form submissions and analytics
Loom — video hosting
These providers are contractually obligated to protect your information and use it only for the services they provide to us.
4.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities including courts or government agencies.
4.3 Business Transfers
If Command The Land Ventures LLC is involved in a merger, acquisition, or sale of assets your personal information may be transferred as part of that transaction. We will notify you via email before your information is transferred and becomes subject to a different privacy policy.
4.4 Protection of Rights
We may disclose your information when we believe disclosure is appropriate to protect the rights, property, or safety of ViralBot, our subscribers, or others.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We also retain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
When you cancel your subscription we retain your account information for 90 days before deletion to allow for account reactivation. You may request immediate deletion by emailing [email protected].
6. Cookies and Tracking Technologies
ViralBot uses cookies and similar tracking technologies to enhance your experience on our website.
Types of cookies we use:
Essential cookies — required for the website to function properly. These cannot be disabled.
Analytics cookies — help us understand how visitors use our website. We use Google Analytics for this purpose.
Marketing cookies — used to deliver relevant advertisements and track campaign effectiveness.
You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.
7. Your Privacy Rights
Depending on your location you may have the following rights regarding your personal information:
7.1 Right to Access You may request a copy of the personal information we hold about you.
7.2 Right to Correction You may request that we correct inaccurate or incomplete information about you.
7.3 Right to Deletion You may request that we delete your personal information subject to certain legal exceptions.
7.4 Right to Opt Out of Marketing You may opt out of marketing communications at any time by clicking the unsubscribe link in any email or by emailing [email protected].
7.5 Right to Data Portability You may request a copy of your data in a portable format.
To exercise any of these rights contact us at [email protected]. We will respond to your request within 30 days.
8. Children's Privacy
ViralBot is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13 please contact us immediately at [email protected] and we will delete the information promptly.
9. Security
We implement industry standard security measures to protect your personal information including:
SSL encryption for all data transmission
Secure payment processing through Stripe
Access controls limiting who can access subscriber data
Regular security assessments of our systems
However no method of transmission over the internet or electronic storage is 100 percent secure. We cannot guarantee absolute security of your information.
10. Third Party Links
Our website and communications may contain links to third party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.
11. California Privacy Rights
If you are a California resident you have additional rights under the California Consumer Privacy Act (CCPA) including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information. To exercise your California privacy rights contact us at [email protected].
12. Texas Privacy Rights
If you are a Texas resident you have rights under the Texas Data Privacy and Security Act (TDPSA) including the right to access, correct, delete, and obtain a copy of your personal data. To exercise your Texas privacy rights contact us at [email protected].
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and sending an email notification to active subscribers at least 14 days before the changes take effect.
We encourage you to review this Privacy Policy periodically. Your continued use of ViralBot after changes take effect constitutes your acceptance of the revised policy.
14. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices please contact us:
Command The Land Ventures LLC Email: [email protected] Website: viralbotstudio.com